My machine is not working, what should I do? August 06, 2018 19:42 Follow Refer to your user manual to troubleshoot. If you still cannot resolve your issue, please contact us at email@example.com and we’d be happy to help you troubleshoot. Related articles Can I put the cups in the dishwasher? How does the machine know which recipe I am preparing? Can I microwave the cups? Comments 0 comments Please sign in to leave a comment.